The practice is participating in a pilot project supported by Hereford & Worcestershire ICB to use AI-Scribe technology to support the work we do here at the practice.
AI-Scribes use ambient voice technology (AVT) with generative AI to listen to conversations and generate summarised notes from patient consultations and calls to the practice.
By automating the documentation process, clinicians can spend less time on administrative tasks and more time directly interacting with patients and providing care.
What does this mean for you?
- Your clinician will let you know at the start of the consultation if AI Scribe will be
- You will always be asked for your consent before any recording takes
- The AI Scribe creates a summary only; it does not make decisions, store the recording, or replace the clinician’s judgement.
- Only your clinician can see and approve the final version of the consultation note before it is saved.
Your privacy and data
AI Scribe is built with NHS-grade security. The audio from your consultation is processed in real-time and not stored. The written summary is reviewed and edited by your clinician before it becomes part of your record.
How do I give or refuse consent?
You will be asked during your appointment if you agree to AI Scribe being used. If you are not comfortable, you can say no – this will not affect your care in any way.
Want to know more?
You can speak to our reception team, or read more about Accurx AI Scribe on their website
Appendix: Privacy, Information Governance and Security
Accurx AI Scribe complies with NHS information governance standards and UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Key Points:
- No audio is stored: The audio from your consultation is processed in real-time and is not stored by Accurx or Barnt Geen Surgery
- Summary only: The AI Scribe generates a draft consultation summary for your GP to check and edit. It does not make clinical decisions.
- Secure processing: All data is processed in accordance with NHS Digital’s Data Security and Protection Toolkit and ISO 27001 standards.
- Access control: Only authorised staff at Barnt Green Surgery can access consultation summaries before they are saved to your clinical record.
- Data minimisation: Only the information required to generate and store the summary is used, and it is not shared outside the practice.
Accurx is fully compliant with all applicable NHS security and privacy requirements. If you have further questions, please ask your GP or speak to our Practice Manager.